Frequently Asked Questions (FAQ)
Participants
However, you will need to enter your personal data every time you enter for an event. Registered members only need to enter their personal data once, for their Online Entry profile and it will automatically complete the fields when entering for an event.
Unregistered members will need to capture their personal data every time they register for an event. Race results are not linked to their profile and will not be saved for future use. They also miss out on personalized offers and promotions from event coordinators.
PLEASE NOTE: Information such as order confirmations and event registration details will be sent to the specified e-mail address.
Please note that EFT payments will only be updated after the payment reflects in the bank account of Online Entry. This is a manual process and may take up to 4 working days to be processed.
Event Organisers
However, the Online Entry service is integrated with PayFast as the payment gateway. All fees and charges from PayFast will be paid by the event organiser. For more information regarding the fees, please visit the link below:
All banking charges regarding entries and payments which are charged by the bank will be paid by the event organiser.